FanDuel Privacy Policy for Philippine Players

When you register an account on FanDuel, we collect the personal details you provide during sign-up, including your full name, date of birth, email address, and mobile number. We also collect your preferred payment details so that deposits and withdrawals in Philippine pesos can be processed smoothly and securely. As you use the platform — whether you are playing Slot Games, joining a Live Casino table, or exploring Fish Games — we record your activity logs, session data, and game history to maintain account integrity. Device information such as your browser type, operating system, and IP address is collected automatically to help us detect unusual access patterns and protect your account. We may also collect information you voluntarily share when you contact our support team, respond to surveys, or participate in any platform promotions.

FanDuel uses the information we collect primarily to operate your account, process transactions, and deliver the gaming experience you signed up for. Your contact details allow us to send you important account notifications, security alerts, and updates about changes to our platform policies — including this Privacy Policy. We use your activity and session data to improve platform performance, personalise your experience, and ensure that the games you enjoy load quickly and reliably on your mobile device. Identity and payment information is used to verify your eligibility, process withdrawals, and comply with our obligations under Philippine regulations. We do not sell, rent, or trade your personal data to third-party advertisers, and we will never use your information in a way that is inconsistent with the purposes described in this policy.

FanDuel only shares your personal information with third parties where it is strictly necessary to operate the platform or comply with legal requirements in the Philippines. Payment processors receive the minimum data needed to complete your deposit or withdrawal transactions securely in Philippine pesos. Identity verification partners may receive your submitted documents solely for the purpose of confirming your eligibility to hold an account on the platform. We may also disclose your information to regulatory authorities or law enforcement agencies if we are legally required to do so, or if we believe disclosure is necessary to prevent fraud or protect the safety of our players. All third-party service providers we work with are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared.

We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the FanDuel platform is encrypted using secure protocols, ensuring that your login credentials and payment details cannot be intercepted in transit. Access to personal data within our organisation is restricted to staff who genuinely need it to perform their role, and all such access is logged and monitored. We regularly review our security practices and update our systems to address emerging threats, particularly those relevant to mobile users in the Philippines. While no system can guarantee absolute security, we are committed to maintaining the highest practical standard of data protection for every player on our platform.

As a registered player in the Philippines, you have the right to access the personal data we hold about you and to request a copy of it at any time. You may also ask us to correct any inaccurate information, update outdated details, or delete data that is no longer necessary for the purposes for which it was collected. If you believe that your data has been processed in a way that is inconsistent with this policy or applicable Philippine law, you have the right to raise a concern with us directly. To exercise any of these rights, please contact the FanDuel support team using the email address provided at the bottom of this page, and we will respond to your request within a reasonable timeframe. We are committed to handling all data rights requests fairly, transparently, and in accordance with our obligations to players across the Philippines.